Privacy Policy

How Lukia Marketing collects, uses and protects information through its corporate website

Effective date: September 10, 2026

Last updated: September 10, 2026

1. Introduction and Scope

This Privacy Policy describes how Lukia Marketing ("Lukia", "we", "us", or "our") collects, uses, and protects information about you when you visit our corporate website at lukia.marketing, submit our contact form, or communicate with us through our website.

This Privacy Policy applies only to the Lukia Marketing corporate website. Products operated by Lukia, including DunaForce, may be subject to separate privacy policies.

By visiting our website, you acknowledge that you have read this Privacy Policy.

2. Who We Are

Lukia Marketing is a technology company that develops and operates digital products for marketing, customer communication, and business workflow automation. Lukia Marketing is responsible for the personal information collected directly through its corporate website at lukia.marketing.

Lukia Marketing LLC

7901 4th Street North, STE 300
St. Petersburg, FL 33702
United States

3. Information We Collect

We collect information through two main channels: information you actively provide to us, and basic technical information generated when you visit our website.

Information you provide

When you submit our contact form, we collect the information you enter into the form fields:

Name
Email address
Subject of your inquiry
Message contents
Any additional information you voluntarily include in your message

Please do not include sensitive personal information that is not necessary for your inquiry, such as government-issued identification numbers, financial details, or health information.

Technical information collected automatically

When you visit our website, certain technical information may be recorded automatically by our hosting infrastructure as part of standard server operations:

IP address
Browser type and version
Device type and operating system
Pages visited and navigation paths within our website
Referring page or source
Date and time of your visit

This information is generated as a normal part of serving web pages and is used solely to operate and secure the website.

Information from third parties

We do not currently receive personal information about website visitors from third-party sources such as social networks or data brokers.

4. How We Use Information

We use information collected through our website for the following purposes:

Responding to your inquiries and providing the information you requested
Handling partnership, product, or business-related requests
Operating, maintaining, and improving our corporate website
Detecting and preventing fraud, abuse, and security incidents
Diagnosing and resolving technical problems with the website
Complying with applicable legal obligations
Establishing, exercising, or defending legal claims

We do not use information collected through this website to send unsolicited commercial communications, build advertising profiles, train AI models, or sell personal information.

5. Legal Bases for Processing

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction requiring a legal basis for data processing, the following bases apply to our processing activities:

Steps taken at your request: We process contact form submissions to respond to your inquiry and take pre-contractual steps where relevant.
Legitimate interests: We process certain technical data to operate and protect our website. Our legitimate interests include keeping the website secure and diagnosing technical issues.
Legal obligations: We may retain or disclose information when required to do so by applicable law.
Consent: Where non-essential technologies require consent under applicable law, we will seek your consent before activating them.

We do not make submitting the contact form conditional on providing consent for marketing communications.

7. International Data Transfers

Lukia Marketing LLC is based in the United States. Information submitted through our website may therefore be processed in the United States. Where required by applicable law, we rely on appropriate safeguards for international transfers, including contractual protections provided by our service providers.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The following criteria inform our retention decisions:

Contact form submissions are retained for as long as needed to respond to your inquiry and maintain an appropriate record, generally not exceeding 36 months unless continued engagement requires otherwise.
We may retain information for longer periods where required by applicable law, including obligations related to tax, financial records, or potential legal proceedings.
Technical logs may be retained for a limited period to detect and investigate security incidents.
Information may remain in encrypted backups for a limited period after it has been deleted from active systems.

When information is no longer required, we delete it or render it anonymous.

9. Data Security

We implement administrative and technical safeguards designed to protect information collected through our website. These safeguards include:

Restricting access to contact form submissions to authorized personnel
Transmitting data over encrypted connections (HTTPS/TLS)
Engaging service providers that maintain appropriate security standards
Maintaining practices to identify and respond to potential security incidents

No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information using reasonable means, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding personal information we hold about you.

EEA and UK residents

If you are located in the European Economic Area or the United Kingdom, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Receive your information in a structured, machine-readable format (data portability)
Withdraw consent where processing is based on your consent
Lodge a complaint with a competent data protection supervisory authority

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights or submit a privacy-related request, please use our contact form. We may need to verify your identity before processing your request. We will not ask for more information than is reasonably necessary for that purpose.

Not all rights are absolute. Some may be subject to limitations under applicable law or may conflict with our legitimate interests or legal obligations.

11. Cookies

Lukia’s corporate website uses only essential technologies required to operate, secure and deliver the website. We do not currently use advertising cookies or behavioral analytics technologies on this website.

Your browser settings allow you to block or delete cookies. Doing so may affect the basic functionality of this website.

12. Children’s Privacy

Our corporate website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through this website.

If you believe that a child under 13 has submitted personal information through our website, please contact us using the form on our Contact page and we will take steps to delete that information promptly.

If you are located in the European Economic Area, please note that the minimum age for valid consent may differ by member state. This website is intended for adults and business professionals.

13. Third-Party Websites

Our website may contain links to third-party websites. Those websites are governed by their own privacy policies, and we are not responsible for their content or privacy practices.

Linking to a third-party website does not imply that Lukia endorses or controls that website’s privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal, technical, or operational practices. When we do, we will update the "Last updated" date at the top of this page.

If we make material changes, we will provide appropriate notice given the significance of the changes and the means of communication available.

We encourage you to review this page periodically to stay informed of any updates.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right available to you under applicable law, please use our contact form.